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Privacy Policy

Last Updated: June 29, 2026

AccountingCoach, LLC (“us”, “we”, or “our”) operates the https://www.accountingcoach.com website (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Service.

We will not use or share your information except as described in this Privacy Policy. By using the Service, creating an account, purchasing a product, or otherwise providing information to us, you agree to the collection and use of information in accordance with this Privacy Policy.

Table of Contents

Information We Collect

Personal Information

When you use our Service, we may collect the following types of personal information:

  • Account Information: Email address, username, password, account settings, and other information associated with your membership account
  • Purchase and Payment Information: Information needed to complete a purchase, such as your name, email address, account information, payment information, billing information, and transaction details. Payment information is collected and processed by our payment processors. We do not store credit card or payment card details on our servers
  • Learning Progress Data: Course progress, quiz or test activity, grades, certificates earned, badge activity, completion status, bookmarks, highlights, notes, and other learning-related activity
  • Team Admin Dashboard Information: If your PRO membership is managed through a Team Admin dashboard, we may collect and display information such as your name, email address, assigned PRO membership, learning progress, quiz or test activity, grades, certificate activity, badge activity, completion status, and other learning-related activity to Team Admins
  • User Content: Notes, highlights, responses, or other information you submit through features made available through the Service
  • Communications: Information you provide when you contact us, respond to our emails, request support, participate in promotions, or subscribe to our email lists
  • Testimonials: If you provide a testimonial, we may display your first name and last initial along with your comments on our website, unless you request to remain anonymous

Automatically Collected Information

We automatically collect certain information when you visit or use our Service:

  • Log Data: IP address, browser type and version, device information, pages visited, time and date of visits, time spent on pages, referring URLs, and other diagnostic data
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Service and store certain information (see Cookies and Tracking Technologies below)
  • Analytics Data: Usage patterns, click behavior, session activity, page interactions, heatmaps, and similar analytics information through our analytics services
  • Marketing and Attribution Data: Tracking parameters in URLs, campaign source information, referral information, and similar data used to measure the effectiveness of our marketing campaigns

How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and improve our Service
  • Create, manage, and secure your membership account
  • Provide access to Free Content, Premium Content, PRO memberships, certificates, tests, quizzes, and other features
  • Process purchases, payments, refunds, and account changes
  • Track learning progress, grades, certificates, badges, and completion activity
  • Provide, store, display, and manage notes, highlights, responses, and other user-input features
  • Provide Team Admin dashboard features, including allowing Team Admins to add PRO users, manage access, view progress, view grades, view certificate and badge activity, and maintain training records
  • Communicate with you, including account messages, service updates, newsletters, marketing emails, and support responses
  • Respond to your questions, requests, and support inquiries
  • Analyze site usage, troubleshoot issues, and improve user experience
  • Measure marketing performance and, where applicable, deliver or help deliver relevant advertising
  • Maintain security, prevent fraud, enforce our Terms, and protect the Service
  • Comply with legal obligations and respond to lawful requests

Team Admins and PRO Users

We offer Team Admin accounts and dashboards for organizations or individuals who want to manage multiple PRO users. If your PRO membership is added through a Team Admin dashboard, Team Admins may be able to view certain information about your use of the Service, including your name, email address, assigned PRO membership, learning progress, quiz or test activity, grades, certificate activity, badge activity, completion status, and other learning-related activity made available through the administrative dashboard.

Team Admins may use this information for internal training administration, supervision, and recordkeeping. Team Admins are responsible for notifying PRO users that their learning activity may be visible to Team Admins and for obtaining any required consents, approvals, or notices.

If you leave an organization or no longer need to appear in team reports, a Team Admin may hide you from reports or request that you be removed from the team dashboard. Removing a PRO user from reports or from the team dashboard does not necessarily delete that PRO user’s individual account or learning records. PRO users may contact us to request changes to their username or email address, including changing from a work email address to a personal or other non-work email address.

Third-Party Services We Use

We use third-party service providers to help us operate our Service and provide features to you. These service providers may collect, process, or store your information on our behalf.

Payment Processing

We use third-party payment processors to handle payment transactions. We do not store your credit card or payment card information on our servers. Payment data is handled directly by our payment processors.

Email Marketing and Communications

We use email service providers to manage email subscriptions, send newsletters, deliver account-related messages, and communicate with users.

Analytics, Heatmaps, and Session Activity

We use analytics services to track website usage, visitor statistics, user sessions, and site interaction patterns. These tools help us understand how visitors use our Service and improve user experience through analytics, heatmaps, and behavior analysis. These tools may record clicks, scrolling, page views, and interactions with pages. We do not intentionally use these tools to collect passwords or payment card information.

Advertising and Remarketing

We may use advertising platforms to display advertisements, measure advertising performance, and enable remarketing to show relevant ads after you visit our Service. These platforms may use cookies or similar technologies to serve ads based on past visits to our Service or interactions with our marketing.

Website Infrastructure, Content Delivery, and Security

We use services to host our website and membership platform, deliver content, protect against security threats and spam, monitor performance, prevent fraud, and ensure our Service operates reliably and securely.

Customer Support and Business Operations

We may use service providers to help manage customer support, contact requests, account administration, business records, and related operations.

These third-party service providers may have access to personal information only as needed to perform tasks on our behalf and are expected to protect that information and not use it for unrelated purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required for the Service to function, including login sessions, account access, security, checkout, and membership access
  • Preference Cookies: Remember your settings and preferences to personalize your experience
  • Analytics Cookies: Help us understand how visitors use our Service
  • Advertising Cookies: Used to deliver relevant advertisements and track advertising campaign performance
  • Behavioral Content Cookies: Used to display or measure content based on browsing behavior, interests, or prior interactions with the Service

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Service, including maintaining your login session, accessing membership content, and completing purchases.

To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

Behavioral Remarketing and Advertising

AccountingCoach may use remarketing services to advertise on third-party websites after you visit our Service. We and our third-party vendors may use cookies or similar technologies to inform, optimize, measure, and serve ads based on your past visits to our Service.

Opting Out of Interest-Based Advertising

You can opt out of interest-based advertising through the following resources:

Learning Progress and Educational Data

As a membership-based educational platform, we collect and store information related to your learning experience, including:

  • Progress tracking
  • Quiz and test activity
  • Grades
  • Certificates earned
  • Badge activity
  • Completion status
  • Bookmarks, highlights, notes, and other learning-related activity

Data Retention: Learning progress, grades, certificates, badges, completion records, and related educational data are retained for as long as your account remains active or as needed to provide lifetime access, maintain educational records, support Team Admin dashboard features, respond to support requests, resolve disputes, enforce our Terms, and comply with legal obligations, unless you request deletion and we are able to delete the information under applicable law and our operational requirements.

User Content and Sensitive Information

Some features of the Service may allow you to submit notes, highlights, responses, or other User Content. Users retain ownership of User Content they submit to the Service. We use User Content to provide, maintain, secure, support, and improve the Service.

Please do not submit sensitive personal information, confidential business information, protected health information, payment card information, tax identification numbers, account numbers, passwords, or other regulated information through notes, highlights, forms, messages, or other user-input features unless we specifically request it for a particular purpose.

Customer Testimonials

We display customer testimonials on our website, which may contain personally identifiable information such as your first name and last initial. If you wish to update or delete your testimonial, please contact us.

Do Not Track

Some browsers offer a “Do Not Track” (“DNT”) setting. Because there is not a consistent industry standard for responding to DNT signals, our Service does not currently respond to DNT signals. You can manage cookies and tracking through your browser settings and applicable third-party opt-out tools.

Data Security

The security of your personal information is important to us. We implement and maintain reasonable security measures designed to protect your information from unauthorized access, use, modification, or disclosure. These measures may include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and databases with access controls
  • Security monitoring, updates, and administrative safeguards
  • Payment processing handled by third-party payment processors

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account Information: Retained while your account is active and for a reasonable period thereafter as needed for account administration, support, legal compliance, and dispute resolution
  • Learning Data: Progress, grades, certificates, badges, completion records, and related educational data are retained as described in the Learning Progress and Educational Data section above
  • Team Admin Dashboard Data: Retained as needed to provide Team Admin dashboard features, maintain training records, support PRO users and Team Admins, and comply with legal and operational requirements
  • Marketing Communications: Retained until you unsubscribe or request removal, subject to our need to maintain suppression lists and business records
  • Analytics Data: Retained according to the settings and retention periods used in our analytics tools
  • Support and Communications: Retained for as long as reasonably necessary to respond to requests, maintain business records, resolve disputes, and improve our Service

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights or choices regarding your personal information. We also provide certain account-management options to our users. These may include the ability to:

  • Access: Request a copy of certain personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of certain personal information, subject to our legal, operational, account, recordkeeping, security, and dispute-resolution needs
  • Opt Out: Unsubscribe from marketing emails by clicking the unsubscribe link in any email or contacting us
  • Account Closure: Request closure of your membership account
  • Team Dashboard Changes: Request updates to your account information, including changing your username or email address from a work email address to a personal or other non-work email address

To exercise any of these rights or choices, please contact us using the information provided below.

International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we may transfer the information, including personal information, to the United States and process it there. By using the Service or submitting information to us, you understand that your information may be processed in the United States and other locations where we or our service providers operate.

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service is intended for users age 18 and older. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

Business Transfers

If AccountingCoach, LLC is involved in a merger, acquisition, sale of assets, corporate reorganization, or change of control, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a materially different privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, by placing a prominent notice on our website, through your account, or by another reasonable method.

Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights or choices regarding your personal information, please contact us.